You can ask us to delete your Stylinz account and the personal data linked to it at any time, whether you book as a client or offer services as a provider.
How to request deletion
- Email admin@stylinz.com from the email address on your Stylinz account, with the subject Delete my Stylinz account.
- Include the name and phone number on the account, and say whether it's a client or provider account.
- We'll reply to confirm it's your account, then delete it and email you when it's done.
Email a deletion request
If you have upcoming bookings, cancel them first (see the Refund Policy). Deleting your account can't be undone.
What gets deleted and what we keep
Deleted
- Account data: name, email, phone number and profile photo
- Provider data: business name, category, parish, portfolio, services and pricing
- Device data linked to your account
Kept
- Booking records (appointment details, service history and payment records) for at least 7 years, as Jamaican financial regulations require
Location data is only collected for mobile appointments and is already deleted when each booking is completed or cancelled. See the Privacy Policy for everything we collect and why.
Only want some data removed?
You can also ask us to correct or delete specific personal data without closing your account. Email admin@stylinz.com and tell us what you'd like changed.